Contact information

Contact Information

If you have any questions about your order, shipping, digital files, or our store policies, please contact us through the store chat window, which is our main communication channel.

This is the fastest way to reach us, and we’ll be happy to assist you with any questions or order-related concerns.

Store Chat (main contact): You can message us directly through the chat window available on our website.

Email (alternative): support@madecutters.com

Availability: We respond to messages on business days only. We do not reply to messages on weekends or during holidays.

Response Time: We usually respond within 2-5 Days.

Thank you for supporting handmade work created with care and passion by MadeCutters.